Driving change, delivering success
How Can We Help You?
We specialise in designing and developing bespoke CRM (Customer Relationship Management) systems and custom-built apps for our clients to solve business challenges. As a result, companies benefit from increased employee productivity, increased visibility, enhanced efficiency and software which is fit for your organisation today and in the years to come.
Unifying people, data and business processes
We work closely with our clients to fully understand their business, from current processes and challenges, to future objectives and goals. From this, we are able to advise you on the best solution for your requirements and deliver real value.
We follow our proven implementation methodology for successfully delivering your project. Split into stages; Exploratory, Workstreams, Testing & Training, Go-Live and Managed Service. We work with you to deliver a successful solution.
Our training packages are tailored to suit the individual needs of our clients, whether that be delivering a one-to-one training session, or a group webinar. Our key aim is to ensure our clients gain the most value from their technology.
We offer a Fixed-Price Managed Service subscription, handling everything from help-desk support, training, change requests, technical consultancy, development work and project management, as your Managed Support Partner.
Occasionally CRM projects do not go to plan and businesses are left with a system which is not driving true value and the same inefficiences as before. We work with companies to recover failed projects and get you back on track to CRM success.
Smart Technology for Smart Businesses
What our clients say...
“We approached PragmatiQ Solutions to help us with an incumbent Dynamics 365 system which had various legacy issues having been customised by numerous consultants over a number of years. They dealt with all the nuances quickly to get our system up to a standard they were happy to work with. From there the PragmatiQ technical team ran with a large project and its fair to say now know our business inside out. Their ability to understand what we do and how we do it having only seen it from an ‘IT perspective’ was and still is impressive. We would highly recommend PragmatiQ.”Tom RobertsManaging Director at Moorgate Finance
“We engaged with PragmatiQ Solutions to conduct an independent health check of our Dynamics CRM implementation. They worked with a partner to produce a very useful and insightful audit report highlighting various areas for improvement, and which gave valuable feedback on what we had built so far and left us with confidence that we were on the right development approach for our strategic programme. PragmatiQ worked to tight and fixed timescales to complete a focused delivery which had real business value.”Nick BreedsAssistant Director - Solutions Delivery at NHS Blood and Transplant Unit
“We worked with PragmatiQ Solutions who successfully implemented a quoting tool for sales. They were generous with their time, taking every opportunity to understand our needs both now and in the future. Their deep analysis was invaluable, helping us to refine our working practices and automate our processes to maximise productivity and ultimately save time and money. Thanks to PragmatiQ, we now have a bespoke system that has been tailored to our specific needs and is fully integrated with Microsoft Dynamics.”Angela de KlerkBusiness Development / Head of Marketing at Impact Handling
“PragmatiQ Solutions was recommended to us via a networking connection in Manchester. Upon speaking to the company they seemed very knowledgeable and confident they could repair our unusable Dynamics system which had been built by a different partner. From the first face to face consultation it was clear to see Jamie had the full knowledge around our intentions and understood our business model and had actually create something similar in the health profession elsewhere. From that point we felt confident to progress in to a full development project. The results were quick and impressive. Offering us a totally up to date platform with all of the automation we had originally asked for. We are keen to continue to work with PragmatiQ and look to develop the system again in the future.”Carren BellFounder at Lagans Foundation
“We commissioned PragmatiQ solutions to provide us with a bespoke Customer Relationship Management (CRM) system using Microsoft Dynamics. The team at PragmatiQ very quickly gained a thorough understanding of our complex delivery model and created a solution that has had a positive impact and really added value to our work. PragmatiQ were focused in their approach and delivered to tight timescales, as well as being a pleasure to work with.”Natalie MacPhersonDevelopment Director at MacIntyre Charity
“PragmatiQ Solutions successfully implemented Microsoft Dynamics at our paint facility. They worked in a professional manner throughout the project, paid attention to detail and were accommodating to our tight timescales. This ensured we were operational in due time and as a result we have been able to work more efficiently with our manufacturing set up in the UK and ultimately save costs. Overall, we had a very positive experience with PragmatiQ Solutions and consequently have re-engaged them for future projects.”Anders LonnebjergHead of Department - Business Engagement and Applications at MHI Vestas Offshore Wind
Our Core Values
At the centre of PragmatiQ Solutions sit our three core values; Taking an honest & consultative approach, challenging clients & their way of thinking and making ‘PragmatiQ’ decisions. These embody our commitment to helping organisations achieve success from their CRM, whilst ensuring maximum value.
How can we help you?
Get in touch
We would be delighted to answer any questions you might have about how we can help.
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