Designing and Implementing Bespoke CRM Solutions

Driving change, delivering success with Microsoft Dynamics 365

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What do we do?

We specialise in designing and implementing bespoke CRM (Customer Relationship Management) systems for our customers, leveraging Microsoft Dynamics 365. 

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Looking for a new CRM?

Dynamics 365 is our core offering, tailoring our solutions to fit specific business needs. As a result, benefit from increased sales, enhanced productivity and a future-proof system.

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What do our clients say?

We take pride in the innovative solutions we deliver to our customers. Take a look at our selection of case studies and find out how we have helped companies achieve success.

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Want to learn more?

We want to help you learn more about CRM, Dynamics 365, the Power Platform and other key insights in our space, so take a look at our blog and our latest articles.

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Our Success is Your Success

Business Solutions with PragmatiQ

We support our customers to increase sales, customer retention and employee productivity, through the bespoke CRM (Customer Relationship Management) systems we design and implement. The solutions we offer vary dependent on industry, but primarily centre around CRM, which utilises our technology to support engagement with your customers and includes Sales, Customer Service, Marketing and Field Service.

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Expert guidance through a labyrinth of technology

Our Services

At PragmatiQ Solutions, our services include consultancy, implementation, training, helpdesk support and project recovery. We work with customers to discover opportunities that will increase revenue, develop relationships and improve efficiency. Our technical and commercial experts then make them happen – rapidly, reliably and at scale.


PragmatiQ Solutions provides a range of IT and Management Consultancy services, focused on providing value to businesses by leveraging the Microsoft Dynamics 365 platform.

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Our technical experts plan, design and implement bespoke CRM solutions, ensuring that the finished product is flexible, customised and scalable to suit your business needs.

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PragmatiQ offer varied training packages that suit the needs of individual users within each organisation, ensuring our clients gain the most value from their technology.

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With a Fixed-Price Managed Service subscription, PragmatiQ Solutions handle everything from helpdesk requests, training, change requests, development work and more.

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CRM Recovery

Occasionally, CRM implementations do not go to plan. PragmatiQ Solutions work with companies to recover fail projects and get you back on track to CRM success.

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Smart Technology for Smart Businesses

Our Solutions

Our business solutions delivered through Microsoft Dynamics will help to bring together all the parts of your organisation – so you can spend your time on the things that matters most, growing your business, and improving your bottom line. We understand that you know what you do best, but with our commercial experience & technical expertise, we’ll work with you to develop a solution that is fit for purpose and tailored to your business, delivering long-term value and success.

Our Clients

What our clients say...

We approached PragmatiQ Solutions to help us with an incumbent Dynamics 365 system which had various legacy issues having been customised by numerous consultants over a number of years. They dealt with all the nuances quickly to get our system up to a standard they were happy to work with. From there the PragmatiQ technical team ran with a large project and its fair to say now know our business inside out. Their ability to understand what we do and how we do it having only seen it from an ‘IT perspective’ was and still is impressive. We would highly recommend PragmatiQ.

Tom RobertsManaging Director at Moorgate Finance

We engaged with PragmatiQ Solutions to conduct an independent health check of our Dynamics CRM implementation. They worked with a partner to produce a very useful and insightful audit report highlighting various areas for improvement, and which gave valuable feedback on what we had built so far and left us with confidence that we were on the right development approach for our strategic programme. PragmatiQ worked to tight and fixed timescales to complete a focused delivery which had real business value.

Nick BreedsAssistant Director - Solutions Delivery at NHS Blood and Transplant Unit

We worked with PragmatiQ Solutions who successfully implemented a quoting tool for sales. They were generous with their time, taking every opportunity to understand our needs both now and in the future. Their deep analysis was invaluable, helping us to refine our working practices and automate our processes to maximise productivity and ultimately save time and money. Thanks to PragmatiQ, we now have a bespoke system that has been tailored to our specific needs and is fully integrated with Microsoft Dynamics.

Angela de KlerkBusiness Development / Head of Marketing at Impact Handling

PragmatiQ Solutions was recommended to us via a networking connection in Manchester. Upon speaking to the company they seemed very knowledgeable and confident they could repair our unusable Dynamics system which had been built by a different partner. From the first face to face consultation it was clear to see Jamie had the full knowledge around our intentions and understood our business model and had actually create something similar in the health profession elsewhere. From that point we felt confident to progress in to a full development project. The results were quick and impressive. Offering us a totally up to date platform with all of the automation we had originally asked for. We are keen to continue to work with PragmatiQ and look to develop the system again in the future.

Carren BellFounder at Lagans Foundation

PragmatiQ Solutions successfully implemented Microsoft Dynamics at our paint facility. They worked in a professional manner throughout the project, paid attention to detail and were accommodating to our tight timescales. This ensured we were operational in due time and as a result we have been able to work more efficiently with our manufacturing set up in the UK and ultimately save costs. Overall, we had a very positive experience with PragmatiQ Solutions and consequently have re-engaged them for future projects.

Anders LonnebjergHead of Department - Business Engagement and Applications at MHI Vestas Offshore Wind

Our Core Values

At the centre of PragmatiQ Solutions sit our three core values; Taking an honest & consultative approach, challenging clients & their way of thinking and making ‘PragmatiQ’ decisions. These embody our commitment to helping organisations achieve success from their CRM, whilst ensuring maximum value.

Our Achievements

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