PragmatiQ Solutions specialise in supporting businesses to manage their customer relationships, streamline operations and gain insights from their data, through the technology we implement. The solutions we offer vary dependent on industry, but primarily centre around CRM (Customer Relationship Management), which utilises our technology to support engagement with your customers and includes Sales, Customer Service, Marketing and Field Service.
We leverage the latest Microsoft technology, Microsoft Dynamics 365 and with our commercial experience & technical expertise, we’ll work with you to develop a solution that is fit for purpose and tailored to your business. The end result is an improvement in performance, enhanced streamlining of operations, increased profitability and a customer experience which reflects positively on your organisation.
So whether you manage a sales team and need a 360 degree view of all your leads and opportunities, a retail business who are struggling to keep a handle on their stock control, best-selling products & management of their suppliers, or a maintenance management company who have numerous technicians out in the field that need scheduling & dispatching; we implement the systems to support those processes.
For a full end-to-end solution we have expertise in implementing Microsoft’s business management offering; Microsoft Dynamics NAV/Business Central – supporting operational processes and financial management. Alternatively we have a breadth of experience in integrating into various 3rd party applications including Sage, Quickbooks, Xero, etc. Whatever your business needs, we will work with you to discover the right solution.