PragmatiQ Solutions specialise in supporting businesses to manage their customer relationships, streamline operations and gain insights from their data, through the technology we implement. Our main industry focuses are Retail & Ecommerce and Field Service which are complimented by our knowledge and experience. We also provide solutions for other industries such as Apprenticeship Providers, Charities & Non-Profit, Membership Management, Housing Associations, Financial Planning, etc.
The solutions we offer vary dependent on industry, but primarily centre around CRM (Customer Relationship Management), which utilises our technology to support how you can intelligently engage with customers and ERP (Enterprise Resource Planning), which helps to support operational processes and financial management. So whether you manage a sales team and need a 360 degree view of all your leads and opportunities, a retail business who are struggling to keep a handle on their stock control, best-selling products & management of their suppliers, or a maintenance management company who have numerous technicians out in the field that need scheduling & dispatching; we implement the systems to support those processes.
We leverage the latest Microsoft technology, Dynamics 365, which is the market leading cloud-based offering. With our commercial experience and technical expertise, we’ll work with you to develop a solution to increase team productivity, improve the customer journey and drive efficiencies. The end result is a more streamlined and well run business, increased profitability and a customer experience which reflects positively on your organisation.
We approach all projects with a commitment to understanding your business and an attention to detail that ensures they are delivered to the highest quality standard. Our mission is not only to implement an immediate software solution to meet business needs, but to build a long-lasting relationship with continuous support and enablement, to deliver ongoing success.