An introduction to Power Apps Portals and how to create them.

Although Power Apps Portals have been available for some time, we often get asked about what it is and how Portals can be used within an organisation.

In the following blog post, we look at the benefits, features, and cost of the solution, alongside a recorded demo which details how to build a portal…

Video Timestamps:

Within the demo, we guide you through 7 easy-to-follow steps:

An overview of Power Apps Portals (00:00:00)

What is a Power Apps Portal (00:00:51)

The benefits (00:01:23)

Examples (00:01:41)

Setting up a Portal from a template (00:02:58)

An introduction to the editor used to build a portal (00:05:47)

What are Power Apps Portals?

Power Apps Portals is part of the Microsoft Power Platform and enables businesses to create low-code, responsive, personalised websites that allow users (both internal and external) to interact with selective Dynamics 365 data and capabilities.

Key Benefits and Features of Power Apps Portals

  • Fast development – a portals solution can be built in days
  • Professional appearance – an interactive and smart appearance that matches your company branding
  • Engage with external users – give internal and external users secure access to your data, either anonymously or through commercial authentication provides such as LinkedIn, Facebook, Microsoft, or enterprise providers
  • Connect your data – bring together your data to enrich your portal with forms, charts, and dashboards
  • Boost customer service – enable customers to contact you via self-service customer portals
  • Secure engagement – data exchanges through a portal remains secure and can be controlled through reliable authentication methods
  • Access from anywhere – access your portals from smartphones, tablets, or desktops, enabling you to access them wherever you are
  • Easy to manage – content can be updated and new resources added with ease by internal administrators

Examples of Power Apps Portals

Customer Support

Our own Customer Service Portal is an example of this. It allows our customers 24/7 self-service access to login and create cases, view cases they have created or view those created by others. Additionally, there is a Knowledge Base feature, which acts a repository for information useful to the portal user.

our customer support portal demonstrated on laptop

Community Portal

This type of Web Portal allows system administrators to setup informal, conversational, thread-based communication portals for a specific group of stakeholders. Key features include Forums, Blogs, Ideas and Thread Management.

power apps community portal on laptop

Employee Self-Service Portal

Similar to the Customer Self-Service Portal this Web Portal is employee-centric and in many ways like an intranet. It enables employees (with or without a Microsoft Dynamics 365 license) to browse through knowledge-based articles, ask questions and comment or feedback on certain topics.

power apps website portal

Power Apps Portals Pricing

For more information about Power Apps Portal licensing, click here.

Want to learn more about Power Apps Portals?

Click here to view our Portals Page

Get in touch…

If you would like more information about Power Apps Portals, please get in touch by emailing us at [email protected] or calling us on 01908 038110. Alternatively, fill out the form below and a member of our team will be in touch shortly.

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