Impact Handling is one of the leading providers of material handling equipment in the UK.
Challenges: Needed to upgrade their current system due to impractical functionality, improve their quoting/order process to increase operational efficiency and productivity.
Solution: Design, develop and implement a bespoke quoting solution, Implement a document generation tool, Implement Power BI to give managers greater visibility into quotes, sales orders, forecasts and lost orders.
Benefits: Efficient and controlled quoting, Single truth of the customer, Improved management visibility, Connected departments, Move away from manual pricelists.
The NHS Blood and Transplant Unit purpose is to save and improve patients’ lives.
Challenges: Needed to carry out a technical audit to evaluate current Microsoft Dynamics CRM system before a user uplift.
Solution: Carry out a comprehensive technical audit; Looking deeply into the platform, the CRM functionality and the supporting systems & services.
Benefits: Provided detailed insight into the Dynamics CRM platform & valuable feedback on application development, Confidence to move ahead with strategic objectives, Provided future recommendations and considerations.
MHI Vestas Offshore Wind, a globally renowned offshore wind turbine manufacturer.
Challenges: Needed to extend their existing Microsoft Dynamics platform to accomodate the needs of the new factory and link up with operations in other sites.
Solution: Design a solution on top of the existing Dynamics platform, that mirrored but also extended existing operations.
Benefits: Platform enabled MHI to expand operations at the factory to double the output, Meet growing demand from customers with confidence, Gain greater accuracy into it’s pipeline to enhance customer relationships and drive business forward.
Moorgate Finance are an independent finance brokerage.
Challenges: Needed to upgrade their existing business systems due to rapid company growth.
Solution: Upgrade to latest version of D365, Rearchitect end-to-end sales process to accommodate specific requirements, Implement a document generation tool, Automate multiple processes and develop department specific apps, Replace some previously customised functionality with standard tools like Power Automate.
Benefits: Improved employee productivity, Efficient and faster document generation, Improved management visibility, Single truth of customer, Enhanced insight into performance of lenders.
Lagans Foundation are a charity who supports families who have babies and children up to 5 years old.
Challenges: Needed to upgrade their systems to a more centralised and efficient approach, streamline Carer & Volunteer application process, and declutter an overwhelming database
Solution: Redesign and customise the user interface, architect a solution to manage and track the application process, integrate Microsoft Forms and Dynamics 365 using Power Automate, implement a SharePoint integration to store relevent documents
Benefits: Improved visibility & access to information, Improved productivity, Increased user adoption, Optimised application process
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What our clients say about us...
”We approached PragmatiQ Solutions to help us with an incumbent Dynamics 365 system which had various legacy issues having been customised by numerous consultants over a number of years. They dealt with all the nuances quickly to get our system up to a standard they were happy to work with. From there the PragmatiQ technical team ran with a large project and its fair to say now know our business inside out. Their ability to understand what we do and how we do it having only seen it from an ‘IT perspective’ was and still is impressive. We would highly recommend PragmatiQ.Tom RobertsManaging Director at Moorgate Finance
”We engaged with PragmatiQ Solutions to conduct an independent health check of our Dynamics CRM implementation. They worked with a partner to produce a very useful and insightful audit report highlighting various areas for improvement, and which gave valuable feedback on what we had built so far and left us with confidence that we were on the right development approach for our strategic programme. PragmatiQ worked to tight and fixed timescales to complete a focused delivery which had real business value.Nick BreedsAssistant Director - Solutions Delivery at NHS Blood and Transplant Unit
”PragmatiQ Solutions successfully implemented Microsoft Dynamics at our paint facility. They worked in a professional manner throughout the project, paid attention to detail and were accommodating to our tight timescales. This ensured we were operational in due time and as a result we have been able to work more efficiently with our manufacturing set up in the UK and ultimately save costs. Overall, we had a very positive experience with PragmatiQ Solutions and consequently have re-engaged them for future projects.Anders LonnebjergHead of Department - Business Engagement and Applications at MHI Vestas Offshore Wind
”PragmatiQ Solutions was recommended to us via a networking connection in Manchester. Upon speaking to the company they seemed very knowledgeable and confident they could repair our unusable Dynamics system which had been built by a different partner. From the first face to face consultation it was clear to see Jamie had the full knowledge around our intentions and understood our business model and had actually create something similar in the health profession elsewhere. From that point we felt confident to progress in to a full development project. The results were quick and impressive. Offering us a totally up to date platform with all of the automation we had originally asked for. We are keen to continue to work with PragmatiQ and look to develop the system again in the future.Carren BellFounder of Lagans Foundation
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