At PragmatiQ Solutions, we are strong advocates of building bespoke CRM solutions across a portfolio of industries.  In order to do that, we have built up the expertise and understanding of our specialist sectors, which allows us to deliver to our customer’s needs.  The real value of the product comes from understanding your industry, regulations, stakeholders, internal processes, customer relationships and architecting a solution that is bespoke and fit-for-purpose.

Field Service

Microsoft Dynamics 365 for Field Service is an end-to-end service solution with capabilities that include optimised scheduling & dispatching, equipping mobile workforce, managing assets and processing orders and invoices. Our software is flexible enough to meet the needs of even the most complex of service organisations.

Retail & e-Commerce

Microsoft Dynamics NAV provides an end-to-end retail management system, a solution for retailers, ecommerce, manufacturers and wholesalers. Built in retail POS software and effective inventory management will allow you to streamline processes, and ultimately improve the service you deliver to customers.

Professional Services

Professional Services firms are increasingly turning to CRM (Customer Relationship Management) systems to improve their growth and revenue. A few of the challenges professional service organisations might face are gaining control of service agreements, critical project information such as time sheets, customers satisfaction, supplier integration, employee activities and warranties.

IT Services

Suitable for IT & Telecom organisations, Microsoft Dynamics 365 manages processes within your business to increase productivity and sales, whilst aligning your teams in order to better serve your customers. Offering a single view of the customer, our CRM software allows you to view past enquiries, when contracts are due for renewal, or what products or services the contact may be interested in.

Wholesale & Distribution

Wholesale and Distribution organisations face a unique set of challenges when running their business. In order to succeed and overcome such challenges, a deep knowledge of each customer relationship is essential. Microsoft Dynamics 365 keeps track of customer information, purchase history, organisational hierarchy and other important processes, allowing you to better serve your customers and grow your organisation.

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