Microsoft Dynamics 365 for Charities & Non-Profits

Charity CRM Software to Support your Organisation

Work with us today

Technology to support your organisation

Cloud-Based CRM for Non-Profits

Microsoft Dynamics 365 CRM is an ideal Customer Relationship Management (CRM) choice for Charities and Non-Profit Organisations, large and small. Our CRM software solution for the Third Sector provides a 360-degree view of who is supporting your organisation and your communication history, with each individual allowing you to leverage the information to on-board new volunteers and donors.

Our Charity CRM Software is suitable for:



Overcome common challenges with our donor management software

Here at PragmatiQ Solutions, we understand the challenges charities and non-profit organisations face. If you recognise these, read on to find out how our CRM software overcomes these hurdles…

Tight budgets & expensive donor recruitment

Too many sources of information

Losing track of stakeholder information

Benefits of our Cloud-Based CRM for Non-Profits 

Managing donors, beneficiaries and members, to fundraising activities and event management, we understand that there is a myriad of considerations required to manage relationships and processes within the Third Sector. With our tailored CRM system for charities, our primary aim is to drive the following for your Non-Profit Organisation:

Download our Microsoft Dynamics 365 Not-for-Profit Fact Sheet

Manage Finances Effectively

Our donor management software allows you to manage finances effectively, improve financial forecasting and budget management

Increase Donor Retention

Research has shown technology can increase customer retention by as much as 27%

Retain Your Customers

Keep a finger firmly on the pulse of your customer’s satisfaction and interactions, with relationship assistant and insights

Increase Efficiency

Data is all under one platform meaning users will save time not having to switch between applications

Improve Service

Enquiries, questions and applications are managed more effectively resulting in an improved service

Better Supported Volunteers

Volunteers feel more valued as they’re managed and supported more effectively

Looking for a new CRM but not sure where to start?

We've put together a helpful checklist of things to consider when choosing a CRM...

Download Checklist
crm checklist mockup

Hear what our customers have to say…

“PragmatiQ Solutions worked to tight and fixed timescales to complete a focused delivery which had real business value.”

Nick Breeds, Assistant Director, Solutions Delivery – NHS Blood and Transplant Unit

Read full case study

Want to learn more?

Get in touch

If you'd like to discuss your requirements and arrange a demo to discover how PragmatiQ Solutions can support your Third Sector organisation to drive results like never before, please fill out the form and a member of our team will be in touch shortly.

Your Name

Your Email

Your Phone Number

Your Message

Our Latest Insight, News and Thinking

PragmatiQ Solutions Blog

Benefits and Uses of Power Automate
Business Intelligence (BI)

Benefits and Uses of Power Automate

Benefits and Uses of Power Automate. Power Automate (previously Microsoft Flow) is a tool which enables users to create and automate workflows, by seamlessly connecting…
CRM Advice

Why do CRM Projects Fail?

Why do CRM Projects Fail? We hear about a lot of Microsoft Dynamics 365 implementations failing and have subsequently helped many businesses rescue their failing CRM project and helped…
Microsoft Flow rebrands as Power Automate
New Releases

Microsoft Flow changes name to Power Automate

Microsoft Flow changes name to Power Automate. Yesterday, at the annual Ignite conference, Microsoft announced that Microsoft Flows has now rebranded as Power Automate.This name…