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CRM for Professional Services
Professional Services firms are increasingly turning to CRM (Customer Relationship Management) systems to improve their growth and revenue. A few of the challenges professional service organisations might face are gaining control of service agreements, critical project information such as time sheets, customers satisfaction, supplier integration, employee activities and warranties. For an efficient, profitable and co-ordinated organisation, it is essential your business has the software to support these processes. Here at PragmatiQ Solutions, we think Microsoft Dynamics 365 addresses the unique challenges of these organisations and supports business growth.
Our CRM Software is suitable for:
Common Challenges Professional Services Organisations face:
Non-integrated systems and Excel Spreadsheets mean data often gets lost or miscommunicated, resulting in wasted time amending errors. Having a 360-degree view of all aspects of the business would be beneficial
Handling Complex Billing Cycles
Back-and-forth communications between your associates and the accounting team often waste time, and manual data entry increases the risk of errors and double entries
Sharing Information Across Teams
Employees have access to different information, which isn’t always the most up-to-date. Productivity can also be improved amongst teams by automating certain processes
Our Overview Brochure
Learn more about the services we offer and why Microsoft Dynamics CRM could be the right fit for you.
Microsoft Dynamics 365
Benefits of our Professional Services CRM Software:
Microsoft Dynamics 365 is the perfect fit for the Professional Services industry, fitting with your strategy in order to solve some of the challenges you face.
Access Information Anywhere
Access key information, anywhere, anytime. Develop a greater understanding of your clients with a 360° view of your relationship
Automate thank you letter or appointment confirmations, increasing productivity and saving crucial time for more important tasks
Office 365 Integration
Seamless integration with office 365 makes teamwork and document management more streamlined and efficient, leaving time for more crucial tasks
Communicate effectively from the offset. Make your clients feel valued, and retain their business by building strong, personal relationships
No need to change your processes. Save emails and retrieve contact data & appointments, without having to leave Outlook
Drive More Business
Identify and quickly respond to new opportunities, growing an extensive client base. Leverage data to improve decision-making, increasing sales and profits
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Business Solutions with PragmatiQ
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