Achieve a true Omni-channel Customer Experience

Retail & Ecommerce

Achieve a true Omni-channel Customer Experience

Retail & Ecommerce

by Jessica Compton

An end-to-end retail industry solution

Microsoft Dynamics NAV is an end-to-end retail management software solution. This retail inventory management software is the perfect fit for the industry, no matter how large or small your business. The multi-channel retail experience presents a challenge to retailers; however, our solution effortlessly solves that, whilst enabling you to streamline and improve processes. Our retail technology helps you to attain effective inventory management, stock replenishment and order processing, ultimately improving the service you deliver to customers.

As your business continues to grow and thrive, having all your data in one solution will be more important. Our solution features a retail Customer Relationship Management (CRM) system, allowing customer data to integrate seamlessly without the need to switch applications.

PragmatiQ Solutions understand the importance of keeping on top of stock levels, which is why our retail and stock control software for small businesses has been praised — from retail POS software to solutions for web stores and restaurants, we understand the needs of all players in the retail industry.

Our solution is suitable for:

transparent shop icon - retail management software

Retail Stores

Whether you are a small retailer or have a large network of stores our solution is flexible enough to meet your needs. From retail software solutions such as retail EPOS software and inventory software, our technology will fit seamlessly with your business operations.

transparent laptop icon - ecommerce retail management solution

Ecommerce

Connect your online store or marketplace to a powerful backend system to streamline your operational processes. When it comes to ecommerce inventory management and ecommerce solutions for large and small businesses, PragmatiQ Solutions have a system to suit.

Our FREE Retail Fact Sheet

In this factsheet we will review the challenges the Retail market faces, the key features of our solution, and the benefits.

Challenges

We understand some of the challenges the sector faces, such as:

  • Lack of real-time inventory visibility resulting in potential loss of sales
  • No single customer view across all sales channels restricting future targeted marketing potential
  • Disjointed customer experience between online and in-store
  • Complexities of operating with B2C and B2B sales channels
  • Wasted employee productivity through manual input and working on separate systems
  • Increased customer churn due to poor customer experiences

Key Features

Some of the key features of our product are:

  • Omnichannel customer experience by integrating sales channels
  • Data connects across all channels to generate an end-to-end view of customers, sales and inventory
  • Integrated retail POS software for all devices
  • Rich Power BI and reporting capability to gain overview of your entire business
  • Up-to-date inventory with automatic replenishment and intelligent inventory management
  • B2B ecommerce and wholesale channel capabilities

Benefits

The benefits your company will see as a result:

  • Increased inventory control through streamlined reorder process and easily transfer stock between locations
  • Safeguarding against potential loss of sales due to real-time inventory visibility across all sales channels
  • Increased customer satisfaction through true omnichannel experience giving customers the opportunity to use the channels they want to, when they want
  • Authentic customer relationships by leveraging customer data to target market with relevant offers
  • Empowered employees by providing people with all the information and resources required to do their job efficiently

Our Retail Management software suits a variety of industries:

Small shop front icon, transparent background with black outline - PragmatiQ Solutions

High Street Stores

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Garden Centres

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Museums

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Theme Parks

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Web Stores

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Restaurants

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National Parks & Trusts

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Other Attractions

Busy British high street in London - PragmatiQ Solutions

Is High Street Shopping Coming To An End?

Check out our latest blog where we explore the battle between the High Street and Ecommerce, and what needs to change.

REQUEST A CALL BACK

We know that our solution will help you improve processes across inventory management, replenishment, ordering and the service you deliver to customers. Want to find out more?

Would you like to speak to a specialist from PragmatiQ Solutions? Just submit your details and we’ll be in touch shortly. You can either call us between 08:00am and 18:00pm Monday to Friday, or e-mail at any time — we would be delighted to speak about how we could partner with your organisation.

Power BI

Microsoft Power BI is a cloud-based set of business intelligence technologies and tools, that will deliver valuable insights to your Retail business. Seamlessly connect your Dynamics data to Power BI and build dashboards & reports that will give you insights into the following:

  • Inventory levels and forecasts
  • Top selling products and sales performance
  • Customer buying trends and patterns
  • Cashflow forecasts

Find out more

Our Solution Partner

NaviPartner Logo - PragmatiQ Solutions Retail Management Software Partner

NP Retail

Point of Sale, inventory & accounting solution
NP Ecommerce solution shown on various devices - PragmatiQ Solutions

NP Ecommerce

Ecommerce platform ready for omnichannel retailing
NP Retail solution displayed on various devices - PragmatiQ Solutions
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