Microsoft Dynamics 365 Implementation

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CRM Implementation

At PragmatiQ Solutions, we have taken traditional software implementation methodologies and combined this with our expertise and experience of implementing projects across multiple industries and of a varied size. We have tailored our approach to ensure we deliver you a successful Dynamics 365 project which means we don’t start the process with a pre-conception of your business, we take the time to understand your industry, processes and what you are trying to achieve, in order to deliver a successful solution.

Our Dynamics 365 Implementation Process:

1. Capture

Before the projects starts, it’s essential that we understand your key business processes, which forms the basis of our requirements gathering; highlighting where standard Dynamics 365 can support your business and provide a platform to discuss where potential customisations will be required to meet your needs.

2. Design

Now that we have a good understanding of your business requirements, we set-up Dynamics 365 and configure the system around your business processes. We also design solutions for any customisations required.

3. Develop

Once the design phase is complete and signed off, the main solution build will commence. This is where non-standard requirements which involve customisations will be defined, developed and thoroughly tested.

4. Train & Accept

A solution prototype is presented to form the beginning of the training and User Acceptance Testing (UAT) phases. Bespoke workshops are delivered to ensure users have the right knowledge to test the solution, before planning for go-live.

5. Go-Live!

Once the system has been tested and the overall solution has been approved, go-live planning and preparations commence, to ensure a smooth deployment.

6. Support

After the system goes live, the solution is then handed over to our helpdesk for continued support. For us, go-live is not the end of the project, it’s just the beginning. Adopting and embedding this new technology, is what is really key to a successful project.

How much does a Microsoft Dynamics CRM implementation cost?

We won’t be able to give you an upfront cost, however, if you’d like to have an initial discussion and talk to a member of our team to find out more, please fill out the contact form below.

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Learn more about the services we offer and why Microsoft Dynamics CRM could be the right fit for you.

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