Microsoft Dynamics 365 Support

Supporting you with every aspect of Dynamics 365

Work with us today

Get the most out of your Technology

Microsoft Dynamics 365 Managed Service

With a Fixed-Price Managed Service subscription, PragmatiQ Solutions handles everything from help-desk requests/traditional help-desk support, user training, change requests, technical consultancy, development work and project management, as your dedicated Managed Support Partner.  This can be used to phase your deployment, or develop your system to the next level by configuring new features, implementing new workflows and increasing user skills with complimentary training.

Our Managed Service Model offers the Customer the ability to flexibly scale traditional break/fix support, as well as additional requirements (improvements, enhancements, etc) based on the demands and priorities of the business.

What is included?

  • Break/Fix Support is complimentary
  • Projects, help-desk requests, user training, implementing change requests, project management, technical consultancy and development work can be flexibility requested
  • Monthly roll-over of hours
  • Complimentary training hours to drive user adoption
  • Resolve issues and get answers to Dynamics 365 questions with expert phone, email and remote dial-in support at no additional cost
  • Account Management included in this package – Bi-Monthly calls and an online meet with Account Manager and Technical Director every 6 months to discuss strategy/roadmap
  • Proactive advice and recommendations around new updates, licensing changes, compulsory upgrades

Key Benefits of our Managed Service Offering:

Get more out of your Technology

New functions, integration work, new processes or delivering the next phase, make sure you’re getting the most out of your system

Complimentary Break/Fix Support

Included break/fix support ensures you get help when it’s needed, and your investment is focussed towards progressing your solution

Free User Training

User engagement is essential for successful adoption, so ensure your employees are kept up-to-date with the latest Dynamics 365 features & functionality

Get in touch to discuss our Support Offering

Managed Service Tasks

As a Microsoft Managed Services partner, we provide access to a dedicated team of Dynamics 365 & Power Platform experts, so you always have a professional opinion to turn to. We’ll deal with any Managed Services Tasks, allowing you to focus on moving your business forward.

Below are a few examples of tasks that are included in our Managed Service Support offering…

Phase your Dynamics Implementation

Create Custom Dashboards & Reports

Configure Automated Workflows

Optimise Cloud Storage to Minimise Costs

Carry out bulk data edits & imports

Implement change requests from D365 users

Set up additional D365 apps

Implement role-based user security & permissions

Find out more…

We’ve put together a presentation covering our Managed Service Offering, from what’s included, a more in-depth look at the tasks included, and the benefits for your business.

Request a Call Back

Business Solutions with PragmatiQ

We would be delighted to answer any questions you might have about how we can help, just use the form below or choose one of the alternative contact methods. We’re available from Monday to Friday to take your call and on email at anytime.

Your Name

Your Email

Your Phone Number

Your Message

Our Latest Insight, News and Thinking

PragmatiQ Solutions Blog

Our News

We won ‘New Business of the Year’!

We won 'New Business of the Year'! We are excited to announce that PragmatiQ Solutions won ‘New Business of the Year’ at the Buckinghamshire Business…
Dynamics 365 and power platform wave 2 has been released!
New Releases

Microsoft Dynamics 365 & Power Platform Wave 2 Update has been released!

Microsoft Dynamics 365 & Power Platform Wave 2 Update has been released! A few weeks ago, we wrote articles about the Dynamics 365 and Power…
British Business Awards 2019 Shortlist
Our News

We Are Finalists at the British Business Awards 2019!

We Are Finalists at the British Business Awards 2019! We are pleased to announce PragmatiQ Solutions has been shortlisted in the prestigious British Business Awards…

Guidance and Consultancy from PragmatiQ Solutions

Helping Our Customers Outperform the Competition

Work with us today

Providing value to your business

IT & Management Consultancy

PragmatiQ Solutions provides a range of IT and Management Consultancy services. We are focused on providing value to businesses by leveraging the Microsoft platform with the latest intelligent business applications, business analytics tools and cloud technologies.

With our knowledge and expertise, we can work with your business to develop a solution tailored to you. Below are a list of the consultancy services we offer, however if you have any questions please do not hesitate to contact us.

Project Management

At PragmatiQ Solutions we can manage your project from start to finish using project delivery methods which are agile and promote communication, both internally and with your stakeholders. We believe this unified approach provides cohesion and synergy where all parties are working towards the same overarching goal, thus increasing the ROI and reducing the overall risk.

Project Management

At PragmatiQ Solutions we can manage your project from start to finish using project delivery methods which are agile and promote communication, both internally and with your stakeholders. We believe this unified approach provides cohesion and synergy where all parties are working towards the same overarching goal, thus increasing the ROI and reducing the overall risk.

Project Organisation Readiness

We understand that technology is not the key to solving problems, and believe that having the right competencies in a team is paramount. We can work with you to identify any potential weaknesses and create viable solutions for supporting your business in relation to training your employees and helpdesk support, not only during implementation phase but also to provide support to your organisation post implementation.

Change Management

PragmatiQ Solutions will support your organisation, giving you the tools you need to become more agile and cope with any unexpected issues, as and when they arise. We create a structure which encourages employee involvement and communication to engage your staff during all stages of the project. User adoption and embedding the solution is paramount and having an effective change management strategy ensures that this takes place.

Change Management

PragmatiQ Solutions will support your organisation, giving you the tools you need to become more agile and cope with any unexpected issues, as and when they arise. We create a structure which encourages employee involvement and communication to engage your staff during all stages of the project. User adoption and embedding the solution is paramount and having an effective change management strategy ensures that this takes place.

Request a Call Back

Business solutions with PragmatiQ

We would be delighted to answer any questions you might have about how we can help, just use the form below or choose one of the alternative contact methods. We’re available from Monday to Friday to take your call and on email at any time.

Your Name

Your Email

Your Phone Number

Your Message

Our Latest Insight, News and Thinking

PragmatiQ Solutions Blog

Our News

We won ‘New Business of the Year’!

We won 'New Business of the Year'! We are excited to announce that PragmatiQ Solutions won ‘New Business of the Year’ at the Buckinghamshire Business…
Dynamics 365 and power platform wave 2 has been released!
New Releases

Microsoft Dynamics 365 & Power Platform Wave 2 Update has been released!

Microsoft Dynamics 365 & Power Platform Wave 2 Update has been released! A few weeks ago, we wrote articles about the Dynamics 365 and Power…
British Business Awards 2019 Shortlist
Our News

We Are Finalists at the British Business Awards 2019!

We Are Finalists at the British Business Awards 2019! We are pleased to announce PragmatiQ Solutions has been shortlisted in the prestigious British Business Awards…