End-to-End Solutions with Microsoft Dynamics 365
Microsoft Dynamics 365 brings together Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) capabilities into one cloud-based, end-to-end offering. Increase productivity, engage customers and protect data with Dynamics 365.
Microsoft Dynamics 365 CRM has hit the sweet spot of connected applications to support many businesses with improving their customer experience. Sales, Marketing and Customer Service was the foundation of this, but an introduction of the Field Service and Project Service Automation applications, have further strengthened the platform and enabled businesses to run with processes that are not specific to one application, but can now run across multiple.
Business Central goes beyond traditional systems by bringing comprehensive Enterprise Resource Planning (ERP) functionality together with the Office 365 apps, in a single cloud-based service. This supports small-to-medium-sized businesses, as well as larger enterprises in managing their financial systems, supply chain, inventory & stock management and overall back-office operations.
Sales
Dynamics 365 makes it easier for your sales team to foster relationships with authentic and personal engagement. Focus on the best opportunities and gain actionable insights, which in turn leads to more efficient, productive teams and ultimately increased revenue.
Customer Service
A single, unified experience that delivers end-to-end service across every channel – earning lifetime customers and making your team feel empowered. Business intelligence allows you to deliver faster and more personal service, aswell as adding value to every transaction.
Marketing
Gain a comprehensive view of customers across sales and marketing, providing a new understanding of their journey. Connect with ClickDimensions; marketing automation software that increases your productivity and helps you engage more effectively with customers.
Field Service
We understand the challenges field service organisations face, from workforce utilisation, to the overall customer experience and access to key information. Optimised scheduling, contract management and mobile productivity are just a few capabilities within D365 for field service.
Business Central
An all-in-one, cloud-based business management solution which brings all your processes together into one single solution to manage financials, sales, service and operations. Designed to support businesses of any size, Business Central is the next generation of Microsoft Dynamics NAV.
Project Service Automation
Project Service Automation allows you to run your project-based business more productively by bringing people, processes, and automation technology together, through a unified experience. Project planning, resource scheduling and service analytics are just a few of the capabilities.
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Considering Microsoft Dynamics 365 and want to know more? Let us explain what it could do for your business.
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